Preventative Maintenance Protects Your Santa Rosa Rental Property

I was happy that tenets were found and approved within the first week on the market.

Redwood Property Mgmt has been managing my home for almost a year. They are efficient and professional. Very pleased with the company.

Recently had a bad experience. Drove by our property and found our beautiful front yard over grown with weeds and my apricot tree was dead. I cried. We hired someone to cut the tree down and pull out all the large weeds. I talked to the renters and asked them to please start watering. I will have to start coming down (an hour and a half away) to check on our property. What use is having a property manager?

Great property excellent Broker eveything has been so smooth and we received very good help from Kendall and also from the office.

Feel free to call me about this (818) 599-7178
We were recently blind-sided by a technicality in our lease agreement that I have personally never experienced in my 20 years of being a renter.
The lease had fine print on Section 38 of the agreement, which feels like they purposely buried it in a lengthy contract in order to excessively charge us upon moving out.
This doesn't feel like honest landlord treatment, and instead feels very sneaky and outright wrong.

Great with follow through advice and guidance

The transition from the previous property management company and Redwood was seamless on my end. Fortunately, I have few problems with the property I own but, when I need to contact Redwood about something, I get assistance in a timely manner.

These are good people to work with and I trust their ability to manage my properties well.

Really appreciate all that Redwood Residential has done for me and my tenants. Thank you for your A+ service.

Professional management company with excellent communication I am a landlord and my tenant and myself are very satisfied

My experience with this property management company was the most stressful I’ve had in 10+ years of renting, on top of an already stressful out-of-state move. After receiving my holding deposit and signature on the Holding Deposit Agreement - which seemingly does nothing to protect the prospective tenant nor outline when a lease must be delivered - there was no movement from them. Calls went straight to voicemail. It took the below email to receive the lease, which although finally sent before the 5pm deadline, I couldn’t in good conscience sign - instead paying for last-minute furniture storage and temporary housing while I look in person rather than be locked into a 1-year contract with a company that justifies poor operations by citing a requirement to send the lease “within 72 hours of the scheduled move-in date” (I’m assuming they mean at least 72 hours prior to scheduled move-in date). I can’t imagine that this is standard or tenable for anyone moving/shipping from out of state. Despite being told that I lost $804.83 of the $2,000 holding deposit (“we have confirmed that the owner is entitled to 10 days of prorated rent, as your application was withdrawn”) and the enormous stress that this has added, I feel like I dodged a bullet. I wouldn’t recommend this property management company to anyone - prospective tenant or property owner.

My property manager who I inherited prior to Redwood Residential owning the company is fantastic. The rest of the company leaves a lot to be desired. I often get emails from other property managers telling me they are going to be my new property manager due to confusion in the office. I have yet to speak with Michael the owner since he refuses to answer or return any emails or phone calls.

I am happy with the new managers of my property. Caseworkers Christine and Lorena are terrific and always very helpful.

We couldn't ask for a better property manager than Christine Schild! She has gone above and beyond in handling current issues with our rental property and advising us on how to avoid future problems. We feel lucky to have found her.

I used the appointment calendar the day the oven died. And that appointment has passed with no phone call or communication on when this issue will be resolved.
I am not sure which request this notification is in regards too, as I still have two other request from 2025 that have not been dealt with (Broken Fence and Weed Barrier). Please be more specific with future reviews.
I submitted my (most recent) maintenance request on 3/03/2026 regarding the oven not working. Today is 3/09/2026 and there has not been any work or any phone call made to me from anyone on what is going on.

Christina is a gem and has served us so well over the years. On the basis of her management, I would highly recommend your company

My experience was prompt and professional. May was exceptional at responding to any questions and communicated promptly and clearly.

Good communication, helpful owner portal. Served as general contractor for pre-occupancy improvements and work was well done.